Modern digital and IT support
As an experienced digital founder, I started Cogs and Springs as an alternative for ambitious service businesses looking to improve their IT today and innovate their digital tomorrow.
We work exclusively with a small cohort of like-minded clients to ensure we deliver deep and lasting value with a clear purpose.
A service desk responding to user and device issues.
Remote monitoring and management of all laptops and mobile phones.
A modern cyber security approach to protect your people, devices, apps, and data wherever they are.
Onboarding and offboarding remote users and devices including managing storage and logistics.
Strategic technology input at your leadership planning days.
Managing technology briefings, scope, feasibility and vendor selections.
Supporting your technology credentials during pitches to your prospects.
IT policy, compliance and data protection guidance.
Process and automation/AI reviews and updates.
Everything everywhere all at once
It all moves overwhelmingly fast.
For many smaller and traditional companies, innovative use of technology is not a core part of their operations.
Whereas big business and agile newcomers have already moved beyond digital transformation. Digital, data and AI are intrinsically woven into the very fabric of their businesses.
Expertise and experience are scarce, and budgets are ever more stretched.
Which means that effective and innovative use of technology remains at the fringe of your business leaving you stuck with:
It's time to move on up
Prepare for the long term by adopting a digital-first mindset supported by Cogs and Springs.
Become a lean digital savvy business, ready to pounce on opportunities and pick the best employees from a new generation.
Enjoy a smoother path to growth with joined up processes, clarity, efficiency and data driven decisions that are right first time.
It moves from a reactive approach where technology is used to fix specific problems, often driven by certain individuals, often isolated within siloed functions and things just don’t join up.
In digital-first companies, technology becomes a core part of doing business:
Vision and strategy: It starts from the leadership team – with clear a direction that technology needs to be at the heart of the business.
Core business processes: This cascades into rethinking step by step how technology can streamline, automate and execute your operations better.
Customer and employee experiences: Mapping the journeys people take and using digital thinking can alleviate pain points and create more memorable experiences.
Analyse and learn: Data is at the heart of a digital approach. By tracking and analysing every aspect, processes and experiences can be fine-tuned so you are always improving.
Collaboration and communication: Empowered teams that work together and continually iterate make broader and better technology decisions that work for the whole company.
This can be a significant undertaking that can require a rethink of all aspects of the business. Shifting to digital-first mindset though, brings the rewards of a leaner, more agile business that’s ready to meet the challenges of the future.
Managing your daily IT operations
with low-cost access to senior digital expertise
More productive remote teams
Reduced administration cost
Better decision making
Enhanced client perception
"For over 30 years I have been helping businesses move to a digital-first mindset and I have seen the challenges they face.
To succeed in putting digital at the heart of their business, we work closely with a small cohort of clients, so we gain a deeper understanding of the value they create."
Clients trusting us to support their IT operations and digital innovation
Service plans
Features that are designed around the needs of growing service businesses. Get your cogs turning with the right IT infrastructure and organised internal comms for a modern business and then spring ahead with the technology expertise you need for growth.
Essential
Get in shape with the basics, perfect for a remote based team
Proactive
Take a step up with more productivity and resilience
Growth
Start moving forward with more integration and security
Switch credits
Getting started
Once you are happy that we are a good match we will take you through 3 easy steps to get you started.
Audit
#1
Onboard
#2
Progress
#3
What makes us different?
We only work with a small group of clients as we want to develop deep, long-term win-win partnerships that go beyond managing day to day operations and become transformative.
We reinvest our profits into co-creating innovative solutions with our client partners to propel their business, give their people more opportunities and reduce their impact on the planet.
We believe in a different way.
We are driven by our purpose to use technology for good.
We are technologists first and foremost. Whilst sustainable profits are of course critical we exist for more than this – our satisfaction comes from the new things we create. We use our problem solving skills to develop products that we co-invest in with our long-standing client partners.
